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Using a suitable broadband or leased line connection, our VoIP
Solution negates the need for multiple PSTN or ISDN telephone lines
usually required for traditional PBX systems. It also provides the
flexibility to scale up the number of users far more swiftly.
- Call recording by extension, hunt group or call queue for
complete information security
- Free inter-office calls (multiple sites). If you have many
offices, these can be linked over the Internet providing you
with free inter-office calls.
- Auto-attendant. You can have unlimited auto-attendants, one
speaking to you while you pick up your messages, another one to
a user while they make a choice which extension they wish.
- Screen popping. See who is calling you when they call.
- Home working. Plug in a phone at home, and automatically
receive you work bound calls.
- Database integration. Already have a customer database? Get
your internal applications to provide you key information when a
call is received.
- On-screen consoles and monitoring. Record calls, see who is
on the phone, who is talking, who is not in the office.
- No need for separate cabling. It all runs over your normal
network cabling (Cat5)
- Use a single cable to each desk for both telephone and data.
- Disaster recovery. Soft switch systems (telephone systems
that can run on your server) also allow you to backup the files
and configuration, meaning any problems can often be quickly
fixed.
- Cost. No extra wiring, free internal calls, less downtime
through multiple connectivity options, better accountability
through call recording, and happier customers through better
call handling.
For more details on switching to VoIP check out this
MoneySuperMarket.com article. |
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